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Gill-Hank Progress

After pestering as many as people as I could, publicly, via Twitter by posting links to my previous, I finally have somebody admitting ownership of the unit:

Dear Mr. Robert Hook,

Following your message on Twitter regarding the charge point located at Cadogan Road West, please be advised that we have been reporting this charge point as faulty to Pod Point.

Unfortunately, the charge point has still not been repaired as you have rightfully highlighted.

As a result, we have decided to remove this faulty charge point and install a brand new Source London unit. We are currently working with Berkeley (which you also mentioned in your message) to have the new charge point installed as soon as possible.

Should you have any further queries, please feel free to respond to this message.

Kind Regards,

Thanks for using SourceLondon.
Your SourceLondon customer service

I have of course asked if the other two units will also be repaired or replaced, and asked for some indication of what “as soon as possible” means. I am getting a little tired of “As soon as possible”, as I’ve been hearing it for almost two months.

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